TY  - BOOK
AU  - Rutter, D. R.
CN  - HM258 .R88 1987
CN  - HM258
CN  - HM258
CY  - Oxford [Oxfordshire] ;
CY  - New York :
DA  - 1987.
ET  - 1st ed.
ID  - 119177
KW  - Communication
KW  - Telephone
KW  - Interpersonal communication.
PB  - Pergamon Press,
PP  - Oxford [Oxfordshire] ;
PP  - New York :
PY  - 1987.
SN  - 0080313248 :
T1  - Communicating by telephone /
TI  - Communicating by telephone /
ER  -