@article{130294,
      author = {Gabor, Andrea.},
      url = {http://library.usi.edu/record/130294},
      title = {The man who discovered quality : how W. Edwards Deming  brought the quality revolution to America : the stories of  Ford, Xerox, and GM /},
      publisher = {Times Books/Random House,},
      recid = {130294},
      pages = {x, 326 p. :},
      address = {New York :},
      year = {1990},
}