Keeping customers for life / Joan Koob Cannie, with Donald Caplin.
1991
HF5415.5 .C36 1991 (Mapit)
Available at General Collection
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Details
Title
Keeping customers for life / Joan Koob Cannie, with Donald Caplin.
Author
Cannie, Joan Koob.
ISBN
0814450083
Publication Details
New York, NY : American Management Association, c1991.
Language
English
Description
vi, 259 p. : ill. ; 26 cm.
Call Number
HF5415.5 .C36 1991
Dewey Decimal Classification
658.8/12
Bibliography, etc. Note
Includes bibliographical references and index.
Added Author
Caplin, Donald.
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