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001355250 008__ 150610s1997\\\\nyu051\e\\\\\|o\\\v|eng\d
001355250 035__ $$a(OCoLC)911954825
001355250 040__ $$aVaAlASP$$beng$$cVaAlASP$$erda
001355250 24500 $$aAt your service /$$cdirected by Josh Freed.
001355250 264_1 $$aNew York, NY :$$bFilmakers Library,$$c1997.
001355250 300__ $$a1 online resource (51 min.)
001355250 306__ $$a005050
001355250 336__ $$atwo-dimensional moving image$$btdi$$2rdacontent
001355250 337__ $$avideo$$bv$$2rdamedia
001355250 337__ $$acomputer$$bc$$2rdamedia
001355250 338__ $$aother$$bvz$$2rdacarrier
001355250 338__ $$aonline resource$$bcr$$2rdacarrier
001355250 347__ $$adata file$$2rda
001355250 4900_ $$aFilmakers library online
001355250 500__ $$aTitle from resource description page (viewed June 10, 2015).
001355250 520__ $$aThis entertaining video takes a look at attitudes towards service in four western countries: England, France, Canada and the U.S. It gives a historical perspective, taking into account how service is affected by class and culture. In Britain today, almost as a rebellion against the former class system, the service sector is at odds with the public. Sales help and waiters are indifferent to the needs of customers. In France, the idea of the professional waiter emerged after the Revolution. Waiting tables is taken seriously by the French. In America, service is fast and informal, with little line between server and served. American innovations such as supermarkets, fast food chains, and mass marketers like Wal-Marts, have changed the interaction of customer and business. Professor Susan Porter Benson, author of Counter Culture; Margaret Wisser, author of Much Depends on Dinner; Professor Sue Vickers-Thompson, Fellow of Customer Service, at Oxford; John Mariani, author of America Eats Out are among the many experts who comment on the effects of social change on customer relations.
001355250 546__ $$aIn English.
001355250 650_0 $$aCustomer services.
001355250 650_0 $$aCustomer relations.
001355250 655_7 $$aDocumentary films.$$2lcgft
001355250 7001_ $$aFreed, Josh,$$edirector.
001355250 7001_ $$aGelbart, Arnie,$$eproducer.
001355250 85640 $$uhttp://www.aspresolver.com/aspresolver.asp?FLN4;1785041
001355250 901__ $$aASP1785041/fln4$$bVaAlASP$$c25775$$tbiblio
001355250 905__ $$uadmin
001355250 909CO $$ooai:library.usi.edu:1355250$$pGLOBAL_SET
001355250 910__ $$aJB 2015-06-18
001355250 941__ $$a1003830964
001355250 944__ $$a1785041
001355250 945__ $$aThe Whole World
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001355250 980__ $$aSTREAMING
001355250 980__ $$aBIB
001355250 982__ $$aStreaming Video
001355250 983__ $$aOnline