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Managing Corporate Responsibility in the Real World; Foreword; Acknowledgements; Contents; About the Authors; List of Figures; List of Tables; 1 The Lay of the Land; 1.1 Responsibility Ensures and Improves Profits; 1.2 Four Stages of Stakeholder Influence; 1.2.1 Believe Me, When I Say; 1.2.2 Tell Me, When I Ask; 1.2.3 Prove Your Claims; 1.2.4 Involve Me; 1.3 New Concepts for Management; 1.3.1 'Triple Bottom Line' Covers More Than the Traditional Income Statement; 1.3.2 Terms Are Still a Bit Lost; 1.4 Plenty of Subjects in the Public Eye; 1.4.1 Climate Change, Carbon Footprint.

1.4.2 Energy Efficiency1.4.3 Material Efficiency; 1.4.4 Water Footprint; 1.4.5 Responsible Supply Chain; 1.4.6 Human Rights; 1.4.7 Tax Footprint; 1.4.8 Chemicals; 1.4.9 Well-Being at Work; 1.4.10 Corruption, Bribery and the Grey Economy; 1.4.11 Animal Welfare; 1.5 Plenty of Organizations Involved; 1.5.1 The United Nations; 1.5.2 The UN Global Compact; 1.5.2.1 Human Rights; 1.5.2.2 Labour Standards; 1.5.2.3 Environment; 1.5.2.4 Anti-Corruption; 1.5.3 UN Guiding Principles on Business and Human Rights; 1.5.4 ILO and Other UN Suborganizations.

1.5.5 The UN Principles for Responsible Investment1.5.6 Global Reporting Initiative; 1.5.7 OECD; 1.5.8 International Organization for Standardization (ISO); 1.5.9 The International Chamber of Commerce; 1.5.10 European Union; 1.5.10.1 EU Commission and EU Parliament; 1.5.11 BusinessEurope, CSR Europe; 1.5.12 Finland as a Country Case; 1.5.12.1 Finnish Government and Ministries; 1.6 How to Follow the Development of Corporate Responsibility; 1.7 Features of a Responsible Company; 2 Developing a Management Model for Corporate Responsibility.

2.1 A Simplified Model for Managing Corporate Responsibility2.2 Setting up a Steering Group; 2.2.1 Members of the Steering Group; 2.2.2 Working Programme of the Steering Group; 2.2.3 Timing of the Steering Group's Work; 2.2.4 The CR Organization After the Development Project Phase; 2.3 Overall Basis for CR Management; 2.3.1 Corporate Values; 2.3.1.1 How Should Values Be Defined?; 2.3.1.2 Values Are Promises That Need to Be Measured; 2.3.1.3 Summary of Values as Basis for Managing Corporate Responsibility; 2.3.2 Vision of Corporate Responsibility; 2.3.2.1 Weak Signals in Outlining Visions.

2.3.2.2 The Finnish Strategy for Natural Resources Used Weak Signals and Mini-Scenarios2.3.3 Corporate Responsibility in Corporate Strategy; 2.4 Stakeholder Assessment; 2.4.1 Identifying the Key Stakeholders; 2.4.2 Examining the Stakeholders' Expectations and Requirements; 2.4.3 Company's Own Actions in Response to the Expectations and Requirements; 2.4.4 Indicators for Monitoring the Success of the Actions; 2.4.5 Our Expectations of the Stakeholders; 2.4.6 Indicators for Measuring Success of Stakeholder Cooperation; 2.5 Risk Assessment; 2.6 SWOT Analysis.

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