@article{1358670,
      recid = {1358670},
      author = {Scott-Jackson, William. and Mayo, Andrew.},
      title = {Transforming Engagement, Happiness and Well-Being :  Enthusing People, Teams and Nations /},
      publisher = {Springer International Publishing,},
      address = {Cham, Switzerland :},
      pages = {1 online resource (262 pages) :},
      year = {2017},
      abstract = {This book aims to help leaders maximise the engagement of  employees and citizens by exploring the impact of a process  of active enthusiasm (PACE). Engagement of employees has  long been recognised as a key factor for organisational and  national success. Yet, worldwide, engagement levels  languish at only 25%. Providing a practical model,  developed from in-depth global research, the authors show  that engagement is continuous and cannot be assessed by  annual surveys. Instead it demonstrates that it is specific  to individuals and will only increase if employee  perceptions are improved. Readers will discover how the  PACE process model can be used to maximise employee  engagement through the modification of primary causal  factors, and consequently generate direct outputs such as  increased productivity and reduced absenteeism.  Transforming Engagement and Wellbeing provides an  invaluable set of tools to help leaders enthuse their  people and to improve individuals' optimism and propensity  for engagement, making it essential reading for academics  interested in human resource management, as well as  managers, leaders and policy-makers.},
      url = {http://library.usi.edu/record/1358670},
}