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Table of Contents
Foreword to the second edition; Joe Lambert
Foreword to the first edition; Angela Coulter
Patient Voices: in celebration; Monica Clarke
Preface; Pip Hardy and Tony Sumner
Acknowledgements
Section 1: A Tale of Two Decades
Chapter 1: Introduction: the Journey Begins; Pip Hardy and Tony Sumner
Chapter 2: Pilgrims' Progress; Pip Hardy
Chapter 3: To the Far Horizon; Pip Hardy and Tony Sumner
Chapter 4: The Patient Voices Approach; Pip Hardy and Tony Sumner
Section 2: Involvement, Impact and Improvement
Chapter 5: Towards Compassionate Governance: the Impact of Patient Voices on NHS Leadership; Paul Stanton
Chapter 6: Arthur and Co: Digital Stories about Living with Arthritis; Fiona O'Neill
Chapter 7: Safety Stories: Creating a Culture of Safety with Digital Stories; Cathy Jaynes
Chapter 8: Working with Dignity and Respect: Improving Mental Health Services with Digital Storytelling; Carol Haigh, Patrick Cahoon and Tony Sumner
Chapter 9: Breathe Easy: Digital Stories about COPD; Matthew Hodson
Section 3: Transformational Learning
Chapter 10: Reflection
They Just Don't Get It! Digital Stories from Junior Doctors; Liz Anderson and Dan Kinnair
Chapter 11: Reflection
Now We Get It!; Steve Corry-Bass, Matthew Critchfield and Weehaan Pang
Chapter 12: The Shock of Reality: Digital Storytelling with Newly Qualified Nurses; Gemma Stacey
Section 4: How Was That For You? The Healing Power of Digital Storytelling
Chapter 13: Healing Journeys: Digital Storytelling with Service User Educators; Julie Walters
Chapter 14: The Sheffield Carers' Voices Project: Was it Therapeutic?; Mark Shea
Chapter 15: Building Healthy Teams: Digital Storytelling in NHS Organisations; Amy Stabler
Section 5: Contributing to Evidence (the Evidence of Experience)
Chapter 16: Measuring what Counts: the Stories Behind the Statistics; Karen Taylor
Chapter 17: What Really Matters to Patients?; Digital Storytelling as Qualitative Research; Carol Haigh and Eula Miller
Chapter 18: Increasing Empathy: Digital Storytelling in Professional Development; Nick Harland
Section 6: Doing It Together: A Model for Co-production
Chapter 19: Finding our Voices in the Dangling Conversations: Co-producing Digital Stories about Dementia; Rosie Stenhouse and Jo Tait
Chapter 20: Service Users and Staff Learning Together with Digital Stories; Elspeth McLean
Chapter 21: Cultivating Compassion in End of Life Care: Developing an Interprofessional Learning Resource Based on Digital Stories; Pip Hardy and Elizabeth Howkins
Chapter 22: The DNA of Care: Digital Storytelling with NHS Staff; Karen Deeny, Pip Hardy and Tony Sumner
Chapter 23: All the Stories Are One: Care, Compassion and Transformation; Pip Hardy and Tony Sumner
Afterword; Maxine Craig.
Foreword to the first edition; Angela Coulter
Patient Voices: in celebration; Monica Clarke
Preface; Pip Hardy and Tony Sumner
Acknowledgements
Section 1: A Tale of Two Decades
Chapter 1: Introduction: the Journey Begins; Pip Hardy and Tony Sumner
Chapter 2: Pilgrims' Progress; Pip Hardy
Chapter 3: To the Far Horizon; Pip Hardy and Tony Sumner
Chapter 4: The Patient Voices Approach; Pip Hardy and Tony Sumner
Section 2: Involvement, Impact and Improvement
Chapter 5: Towards Compassionate Governance: the Impact of Patient Voices on NHS Leadership; Paul Stanton
Chapter 6: Arthur and Co: Digital Stories about Living with Arthritis; Fiona O'Neill
Chapter 7: Safety Stories: Creating a Culture of Safety with Digital Stories; Cathy Jaynes
Chapter 8: Working with Dignity and Respect: Improving Mental Health Services with Digital Storytelling; Carol Haigh, Patrick Cahoon and Tony Sumner
Chapter 9: Breathe Easy: Digital Stories about COPD; Matthew Hodson
Section 3: Transformational Learning
Chapter 10: Reflection
They Just Don't Get It! Digital Stories from Junior Doctors; Liz Anderson and Dan Kinnair
Chapter 11: Reflection
Now We Get It!; Steve Corry-Bass, Matthew Critchfield and Weehaan Pang
Chapter 12: The Shock of Reality: Digital Storytelling with Newly Qualified Nurses; Gemma Stacey
Section 4: How Was That For You? The Healing Power of Digital Storytelling
Chapter 13: Healing Journeys: Digital Storytelling with Service User Educators; Julie Walters
Chapter 14: The Sheffield Carers' Voices Project: Was it Therapeutic?; Mark Shea
Chapter 15: Building Healthy Teams: Digital Storytelling in NHS Organisations; Amy Stabler
Section 5: Contributing to Evidence (the Evidence of Experience)
Chapter 16: Measuring what Counts: the Stories Behind the Statistics; Karen Taylor
Chapter 17: What Really Matters to Patients?; Digital Storytelling as Qualitative Research; Carol Haigh and Eula Miller
Chapter 18: Increasing Empathy: Digital Storytelling in Professional Development; Nick Harland
Section 6: Doing It Together: A Model for Co-production
Chapter 19: Finding our Voices in the Dangling Conversations: Co-producing Digital Stories about Dementia; Rosie Stenhouse and Jo Tait
Chapter 20: Service Users and Staff Learning Together with Digital Stories; Elspeth McLean
Chapter 21: Cultivating Compassion in End of Life Care: Developing an Interprofessional Learning Resource Based on Digital Stories; Pip Hardy and Elizabeth Howkins
Chapter 22: The DNA of Care: Digital Storytelling with NHS Staff; Karen Deeny, Pip Hardy and Tony Sumner
Chapter 23: All the Stories Are One: Care, Compassion and Transformation; Pip Hardy and Tony Sumner
Afterword; Maxine Craig.