Patient-Centered Primary Care [electronic resource] : Getting From Good to Great / by Alexander Blount.

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Patient-Centered Primary Care [electronic resource] : Getting From Good to Great / by Alexander Blount.

First edition 2019.

9783030176457
3030176452
9783030176440 (print)
3030176444
9783030176464 (print)
3030176460
9783030176471 (print)
3030176479

Cham : Springer International Publishing : Imprint : Springer, 2019.

English

1 online resource (XXV, 243 pages 8 illustrations) : online resource

10.1007/978-3-030-17645-7 doi

RA427.9

610

There have been great strides made in designing the administrative structures of patient-centered care, but it is still difficult to design truly patient-centered clinical routines that the entire healthcare team can enact. The kind of partnership, in which patients are fully part of the team that guides their own care, goes against so much of the training and socialization of health professionals and, for that matter, the expectations of many patients. This is particularly true for patients we sometimes call "complex." In other contexts, we call them "high utilizers," "disadvantaged," "heartsink patients," or "people with trauma histories." Blount calls them "multiply-disadvantaged" patients. To successfully serve these patients requires our best versions of team-based care, including behavioral health and care management team members, though every member of the team needs help in engaging these patients and mutual support in adapting to the rapid changes in roles that new team approaches are creating. This book offers a summary of the approaches that are currently in growing use, such as health literacy assessment, motivational interviewing, appreciative inquiry, shared decision making, minimally disruptive care, trauma informed care, enfranchisement coaching, relationship-centered care, and family-informed care. Finally, it offers a transformative method, based on familiar elements, that is Transparent, Empowering, Activating, and Mutual: the T.E.A.M. Way.

Includes bibliographical references and index.

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text file PDF

Print version: 9783030176440
Print version: 9783030176464
Print version: 9783030176471

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