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001361529 010__ $$z  2003014201
001361529 020__ $$z076192146X (Cloth)
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001361529 050_4 $$aHF5415.5$$b.S338 2004
001361529 1001_ $$aSchneider, Benjamin,$$d1938-
001361529 24510 $$aService quality:$$bresearch perspectives /$$cBenjamin Schneider, Susan S. White.
001361529 260__ $$aThousand Oaks, Calif. :$$bSage Publications,$$cc2004.
001361529 300__ $$axiii, 185 p. :$$bill.
001361529 336__ $$atext$$2rdacontent
001361529 337__ $$acomputer$$2rdamedia
001361529 338__ $$aonline resource$$2rdacarrier
001361529 4901_ $$aFoundations for organizational science
001361529 504__ $$aIncludes bibliographical references and indexes.
001361529 506__ $$aAccess limited to authorized users.
001361529 650_0 $$aCustomer services$$xQuality control$$xResearch.
001361529 650_0 $$aCustomer services$$xManagement$$xResearch.
001361529 650_0 $$aConsumer satisfaction$$xResearch.
001361529 655_0 $$aElectronic books
001361529 7001_ $$aWhite, Susan S.
001361529 830_0 $$aFoundations for organizational science.
001361529 852__ $$bebk
001361529 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=996595$$zOnline Access
001361529 909CO $$ooai:library.usi.edu:1361529$$pGLOBAL_SET
001361529 980__ $$aBIB
001361529 980__ $$aEBOOK
001361529 982__ $$aEbook
001361529 983__ $$aOnline