@article{1361684,
      author = {Ziegenfuss, James T.},
      url = {http://library.usi.edu/record/1361684},
      title = {Organization and management problem solving: a systems and  consulting approach /},
      publisher = {Sage Publications,},
      recid = {1361684},
      pages = {x, 310 p. :},
      address = {Thousand Oaks :},
      year = {2002},
}