TY  - GEN
T1  - Service leadership:the quest for competitive advantage /
DA  - c2006.
CY  - Thousand Oaks :
AU  - Grönfeldt, Svafa.
AU  - Strother, Judith B.
CN  - HF5415.5
PB  - SAGE Publications,
PP  - Thousand Oaks :
PY  - c2006.
ID  - 1361700
KW  - Customer services
KW  - Customer relations.
TI  - Service leadership:the quest for competitive advantage /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=996835
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=996835
ER  -