001361700 000__ 01591nam\a2200469Ia\4500
001361700 001__ 1361700
001361700 003__ MiAaPQ
001361700 005__ 20211103004022.0
001361700 006__ m\\\\\o\\d\\\\\\\\
001361700 007__ cr\cn\nnnunnun
001361700 008__ 050627s2006\\\\caua\\\\ob\\\\001\0\eng\d
001361700 010__ $$z  2005018321
001361700 020__ $$z1412913748 (cloth)
001361700 020__ $$z1412913756 (pbk.)
001361700 020__ $$z9781412913744 (cloth)
001361700 020__ $$z9781412913751 (pbk.)
001361700 020__ $$z9781452266732 (ebook)
001361700 035__ $$a(MiAaPQ)EBC996835
001361700 035__ $$a(Au-PeEL)EBL996835
001361700 035__ $$a(CaPaEBR)ebr10582104
001361700 035__ $$a(CaONFJC)MIL661957
001361700 035__ $$a(OCoLC)809773294
001361700 040__ $$aMiAaPQ$$cMiAaPQ$$dMiAaPQ
001361700 050_4 $$aHF5415.5$$b.G756 2006
001361700 1001_ $$aGrönfeldt, Svafa.
001361700 24510 $$aService leadership:$$bthe quest for competitive advantage /$$cSvafa Grönfeldt , Judith Strother.
001361700 260__ $$aThousand Oaks :$$bSAGE Publications,$$cc2006.
001361700 300__ $$axiii, 319 p. :$$bill.
001361700 336__ $$atext$$2rdacontent
001361700 337__ $$acomputer$$2rdamedia
001361700 338__ $$aonline resource$$2rdacarrier
001361700 504__ $$aIncludes bibliographical references (p. 283-298) and index.
001361700 506__ $$aAccess limited to authorized users.
001361700 650_0 $$aCustomer services$$xManagement.
001361700 650_0 $$aCustomer relations.
001361700 655_0 $$aElectronic books
001361700 7001_ $$aStrother, Judith B.
001361700 852__ $$bebk
001361700 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=996835$$zOnline Access
001361700 909CO $$ooai:library.usi.edu:1361700$$pGLOBAL_SET
001361700 980__ $$aBIB
001361700 980__ $$aEBOOK
001361700 982__ $$aEbook
001361700 983__ $$aOnline