Service leadership: the quest for competitive advantage / Svafa Grönfeldt , Judith Strother.
2006
HF5415.5 .G756 2006
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Title
Service leadership: the quest for competitive advantage / Svafa Grönfeldt , Judith Strother.
Author
ISBN
1412913748 (cloth)
1412913756 (pbk.)
9781412913744 (cloth)
9781412913751 (pbk.)
9781452266732 (ebook)
1412913756 (pbk.)
9781412913744 (cloth)
9781412913751 (pbk.)
9781452266732 (ebook)
Publication Details
Thousand Oaks : SAGE Publications, c2006.
Language
English
Description
xiii, 319 p. : ill.
Call Number
HF5415.5 .G756 2006
Bibliography, etc. Note
Includes bibliographical references (p. 283-298) and index.
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Access limited to authorized users.
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