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001362757 020__ $$z0761916113 (acid-free paper)
001362757 020__ $$z0761916121 (pbk. : acid-free paper)
001362757 020__ $$z9780761916123
001362757 020__ $$a9781412973649 (e-book)
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001362757 050_4 $$aHD9980.5$$b.H36 2000
001362757 0820_ $$a658$$221
001362757 24500 $$aHandbook of services marketing & management /$$cTeresa A. Swartz, Dawn Iacobucci, editors.
001362757 2463_ $$aHandbook of services marketing and management
001362757 264_1 $$aThousand Oaks :$$bSage Publications,$$c[2000]
001362757 264_4 $$c©2000
001362757 300__ $$a1 online resource (534 pages) :$$billustrations
001362757 336__ $$atext$$2rdacontent
001362757 337__ $$acomputer$$2rdamedia
001362757 338__ $$aonline resource$$2rdacarrier
001362757 504__ $$aIncludes bibliographical references and indexes.
001362757 506__ $$aAccess limited to authorized users.
001362757 588__ $$aDescription based on print version record.
001362757 650_0 $$aService industries$$xMarketing.
001362757 650_0 $$aService industries$$xManagement.
001362757 650_0 $$aCustomer services$$xMarketing.
001362757 650_0 $$aCustomer services$$xManagement.
001362757 655_0 $$aElectronic books
001362757 7001_ $$aSwartz, Teresa A.
001362757 7001_ $$aIacobucci, Dawn.
001362757 77608 $$iPrint version:$$tHandbook of services marketing & management.$$dThousand Oaks : Sage Publications, [2000]$$z9780761916123$$w(DLC)   99006902
001362757 852__ $$bebk
001362757 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1629340$$zOnline Access
001362757 909CO $$ooai:library.usi.edu:1362757$$pGLOBAL_SET
001362757 980__ $$aBIB
001362757 980__ $$aEBOOK
001362757 982__ $$aEbook
001362757 983__ $$aOnline