@article{1362852,
      author = {Jones, Susan J., and Van Huss, Pamela, and Dubowe,  Michael,},
      url = {http://library.usi.edu/record/1362852},
      title = {Backstage pass for trainers, facilitators, and public  speakers : your guide to successful presentations /},
      recid = {1362852},
      pages = {1 online resource (134 pages)},
}