@article{1367435,
      recid = {1367435},
      author = {Barsky, Allan Edward,},
      title = {Conflict resolution for the helping professions :  negotiation, mediation, advocacy, facilitation, and  restorative justice /},
      pages = {1 online resource (625 pages) :},
      url = {http://library.usi.edu/record/1367435},
}