The seven deadly traps on the journey to success : a fresh look at how big things get done in a democracy
The Tolstoy trap : you'll see it when you believe it : how to find, test, and nurture good ideas
The design-free design trap : Blueprint Bootcamp : how the design phase can wreak havoc during implementation
The Stargate trap : the space between possibility and reality : the distortion effect at the moment of democratic commitment
The overconfidence trap : fear, risk, and the best-laid plans : how embracing the risk of failure maximizes the likelihood of success
The Sisyphus trap : the rock, the hill, and you : how the interplay between systems and people generates results
The complacency trap : changing times : how the way things are keeps us from seeing what could be
The Silo trap : the walls between us : working better together by seeing the big picture
Creating a better future : the execution mindset
A politician and a bureaucrat show us how we can rekindle the spirit of democracy.