001378178 000__ 05819cam\a2200577Ia\4500 001378178 001__ 1378178 001378178 003__ OCoLC 001378178 005__ 20230306153058.0 001378178 006__ m\\\\\o\\d\\\\\\\\ 001378178 007__ cr\un\nnnunnun 001378178 008__ 171017s2018\\\\sz\ab\\\ob\\\\000\0\eng\d 001378178 019__ $$a1005921968$$a1006812559$$a1013490501$$a1032281071$$a1058578301$$a1066479771$$a1097100225$$a1125874324$$a1132911533 001378178 020__ $$a9783319656755$$q(electronic bk.) 001378178 020__ $$a3319656759$$q(electronic bk.) 001378178 020__ $$z9783319656748 001378178 020__ $$z3319656740 001378178 0247_ $$a10.1007/978-3-319-65675-5$$2doi 001378178 035__ $$aSP(OCoLC)1006440007 001378178 040__ $$aYDX$$beng$$epn$$cYDX$$dN$T$$dEBLCP$$dN$T$$dOCLCF$$dAZU$$dUAB$$dOCLCQ$$dU3W$$dCAUOI$$dSNK$$dUMR$$dINT$$dAU@$$dOCLCQ$$dUKMGB$$dWYU$$dOCLCQ$$dLVT$$dOCLCQ$$dBRX$$dOCLCQ$$dU@J$$dOCLCQ$$dSRU 001378178 049__ $$aISEA 001378178 050_4 $$aTS156.17.I86 001378178 08204 $$a658.5/62$$223 001378178 24500 $$aISO 9001, ISO 14001, and new management standards /$$cIñaki Heras-Saizarbitoria, editor. 001378178 260__ $$aCham, Switzerland :$$bSpringer,$$c[2018] 001378178 300__ $$a1 online resource :$$billustrations, 1 map 001378178 336__ $$atext$$btxt$$2rdacontent 001378178 337__ $$acomputer$$bc$$2rdamedia 001378178 338__ $$aonline resource$$bcr$$2rdacarrier 001378178 347__ $$atext file$$bPDF$$2rda 001378178 4901_ $$aMeasuring operations performance 001378178 504__ $$aIncludes bibliographical references. 001378178 5050_ $$aPreface -- Contents -- 1 Three Decades of Dissemination of ISO 9001 and Two of ISO 14001: Looking Back and Ahead -- Abstract -- 1 Introduction -- 2 ISO 9001: The First International Management Standard -- 3 ISO 14001: The Global Green Standard -- 4 Global Impact of ISO 9001 and ISO 14001 -- 5 Discussion and Conclusions -- Acknowledgements -- References -- 2 What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard -- Abstract -- 1 Introduction -- 2 Theoretical Background and Hypotheses 001378178 5058_ $$a2.1 Certified Management System Standards2.2 Quality of Certified Management System Standards Implementation -- 2.3 Motivations -- 2.3.1 Competitive Motives -- 2.3.2 Cost Competitiveness -- 2.3.3 Quality Signalling -- 2.3.4 Institutional Pressures -- 3 Methodology -- 3.1 Sample and Data Collection -- 3.2 Testing Data Quality -- 3.3 Variable Measurement -- 3.4 Dependent Variable -- 3.5 Independent Variables -- 3.6 Control Variables -- 3.7 Method -- 3.7.1 Ordinary Least Squares Regression -- 3.7.2 Simultaneous Bootstrap Quantile Regression -- 4 Results 001378178 5058_ $$a5 Discussion6 Implications for Research -- 7 Implications for Policy Makers -- 8 Limitations and Conclusion -- References -- 3 ISO 14001 Adoption and Environmental Performance: The Case of Manufacturing in Sweden -- Abstract -- 1 Introduction -- 2 Methodology -- 2.1 Research Approach -- 2.2 Collection of Data -- 2.3 Statistical Methods -- 3 ISO 14001: A Tool for Companies in Need? -- 3.1 Air Emissions -- 3.2 Water Emissions -- 3.3 Resource Use -- 3.4 Energy Use -- 3.5 Waste -- 3.6 Summary of Results 001378178 5058_ $$a4 The Environmental Impact of ISO 14001 Adoption4.1 Air Emissions -- 4.2 Water Emissions -- 4.3 Resource Use -- 4.4 Energy Use -- 4.5 Waste -- 4.6 Summary of Results -- 5 Discussion and Conclusions -- References -- 4 Adopting ISO Management Standards in Africa: Barriers and Cultural Challenges -- Abstract -- 1 Introduction -- 2 Standardization and Economic Globalization -- 3 Barriers to ISO Certification in Africa -- 3.1 Institutional Weakness -- 3.2 Small Size of Companies and Limited Access to International Markets -- 3.3 Lack of Resources 001378178 5058_ $$a3.4 Low Participation in the Elaboration of ISO Management Standards3.5 Inefficiency of Programs Funded by Development Partners -- 3.6 Corruption -- 3.7 Difficulties Related to Human Resource Management -- 4 Are ISO Management Standards Adapted to African Cultures? -- 5 Conclusion -- References -- 5 Implementing Service Management Standards: Motivations and Key Factors -- Abstract -- 1 Introduction -- 2 Standardisation and ISO 20000 -- 3 ISO 20000 in Spain and Research Questions -- 4 Empirical Study: Methodology -- 5 Motivations for Implementing ISO 20000 001378178 506__ $$aAccess limited to authorized users. 001378178 520__ $$aThis book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards (e.g. SA8000, ISO/TS 16949). Detailed information is provided on the signaling value of different management standards and on the new ISO standards for management systems, such as ISO 50001 and ISO 45001, relating to energy management and occupational health and safety. The role of audits in ensuring compliance with the standards and achievement of objectives is also carefully considered. The volume examines avenues for further research and emerging challenges. In offering an integrated, holistic perspective on ISO management system standards, this book will have wide appeal for academics, public decision-makers, and practitioners in the field of quality and environmental management. 001378178 650_0 $$aISO 9001 Standard. 001378178 650_0 $$aISO 14001 Standard. 001378178 650_0 $$aQuality assurance$$xManagement. 001378178 655_0 $$aElectronic books 001378178 7001_ $$aHeras-Saizarbitoria, Iñaki. 001378178 77608 $$iPrint version:$$tISO 9001, ISO 14001, and new management standards.$$dCham, Switzerland : Springer, [2018]$$z9783319656748$$z3319656740$$w(OCoLC)994639652 001378178 830_0 $$aMeasuring operations performance. 001378178 852__ $$bebk 001378178 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-319-65675-5$$zOnline Access$$91397441.1 001378178 909CO $$ooai:library.usi.edu:1378178$$pGLOBAL_SET 001378178 980__ $$aBIB 001378178 980__ $$aEBOOK 001378178 982__ $$aEbook 001378178 983__ $$aOnline 001378178 994__ $$a92$$bISE