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Table of Contents
Acknowledgment
Part I : the problem
The promise and the peril of online higher education
The digital divide
Part II : the solution
Relationships matter
Strategies for building rapport
Students on the edge
Part III : what It will take
The tradeoffs
Building a support network
Appendix A. example of pre-semester survey
Appendix B. examples of rapport emails.
Part I : the problem
The promise and the peril of online higher education
The digital divide
Part II : the solution
Relationships matter
Strategies for building rapport
Students on the edge
Part III : what It will take
The tradeoffs
Building a support network
Appendix A. example of pre-semester survey
Appendix B. examples of rapport emails.