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Successful business process management : what you need to know to get results / Paula K. Berman.

Berman, Paula K., author.
2014
HD62.17 .B47 2014
Available Online
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Title
Successful business process management : what you need to know to get results / Paula K. Berman.
Author
Berman, Paula K., author.
ISBN
9780814434017 (hardcover)
0814434010 (hardcover)
9780814434024 (electronic bk.)
Published
New York : American Management Association, [2014]
Copyright
©2014
Language
English
Description
1 online resource (283 pages)
Call Number
HD62.17 .B47 2014
Dewey Decimal Classification
658
Note
Includes index.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Available in Other Form
Successful business process management : what you need to know to get results.
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part one. Reviewing the definitions
part two. Building an effective process system
part three. Creating or revising a procedure
part four. Making procedures real
part five. Reviewing the skills required to make process improvement happen.

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