@article{1378540,
      author = {Delers, Antoine, and Feys, Brigitte,},
      url = {http://library.usi.edu/record/1378540},
      title = {Le benchmarking et les best pratices : se mesurer aux  grands pour s'en inspirer /},
      recid = {1378540},
      pages = {1 online resource (38 pages) :},
}