@article{1378992,
      author = {Hauser, John R., and Little, John D. C., and Urban, Glen  L.,},
      url = {http://library.usi.edu/record/1378992},
      title = {From Little's law to marketing science : essays in honor  of John D.C. Little /},
      recid = {1378992},
      pages = {1 online resource (497 pages) :},
}