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001379115 020__ $$z9781443884969
001379115 020__ $$a9781443886192$$q(electronic bk.)
001379115 035__ $$a(MiAaPQ)EBC4535001
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001379115 035__ $$a(CaONFJC)MIL876350
001379115 035__ $$a(OCoLC)935298953
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001379115 050_4 $$aHF5415.5$$b.E543 2015
001379115 0820_ $$a658.812$$223
001379115 24500 $$aEnhancing customer experience in the service industry :$$ba global perspective /$$cedited by Levent Altinay and Surya Poudel.
001379115 264_1 $$aNewcastle upon Tyne, England :$$bCambridge Scholars Publishing,$$c2015.
001379115 264_4 $$c©2015
001379115 300__ $$a1 online resource (283 pages)
001379115 336__ $$atext$$2rdacontent
001379115 337__ $$acomputer$$2rdamedia
001379115 338__ $$aonline resource$$2rdacarrier
001379115 504__ $$aIncludes bibliographical references at the end of each chapters.
001379115 506__ $$aAccess limited to authorized users.
001379115 588__ $$aDescription based on online resource; title from PDF title page (ebrary, viewed June 17, 2016).
001379115 650_0 $$aCustomer services$$xManagement.
001379115 650_0 $$aService industries$$xCustomer services.
001379115 650_0 $$aService industries$$vCase studies.
001379115 655_0 $$aElectronic books
001379115 7001_ $$aAltinay, Levent,$$eeditor.
001379115 7001_ $$aPoudel, Surya,$$eeditor.
001379115 77608 $$iPrint version:$$tEnhancing customer experience in the service industry : a global perspective.$$dNewcastle upon Tyne, England : Cambridge Scholars Publishing, c2015 $$z9781443884969
001379115 852__ $$bebk
001379115 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4535001$$zOnline Access
001379115 909CO $$ooai:library.usi.edu:1379115$$pGLOBAL_SET
001379115 980__ $$aBIB
001379115 980__ $$aEBOOK
001379115 982__ $$aEbook
001379115 983__ $$aOnline