TY - GEN T1 - The small business' guide to social CRM :build customer relationships that will accelerate your business / AU - Jamieson, Craig M., CN - HF5415.5 ID - 1379259 KW - Customer relations. KW - Small business. SN - 9781783001217 (e-book) TI - The small business' guide to social CRM :build customer relationships that will accelerate your business / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4872216 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4872216 ER -