TY  - GEN
AU  - Jarvis, Alka,
AU  - Morales, Luis,
AU  - Ranadive, Ulka,
CN  - HF5415.5
ID  - 1379609
KW  - Customer services
KW  - Quality control.
KW  - Industrial management.
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6356755
SN  - 9781953079671 (e-book)
T1  - Achieving customer experience excellence through a quality management system /
TI  - Achieving customer experience excellence through a quality management system /
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6356755
ER  -