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001379609 020__ $$z9780873899352
001379609 020__ $$a9781953079671 (e-book)
001379609 035__ $$a(MiAaPQ)EBC6356755
001379609 035__ $$a(Au-PeEL)EBL6356755
001379609 035__ $$a(OCoLC)1178644318
001379609 040__ $$aMiAaPQ$$beng$$erda$$epn$$cMiAaPQ$$dMiAaPQ
001379609 050_4 $$aHF5415.5$$b.J378 2016
001379609 0820_ $$a658.4013011$$223
001379609 1001_ $$aJarvis, Alka,$$eauthor.
001379609 24510 $$aAchieving customer experience excellence through a quality management system /$$cAlka Jarvis, Luis Morales, Ulka Ranadive.
001379609 264_1 $$aMilwaukee, Wisconsin :$$bASQ Quality Press,$$c[2016]
001379609 264_4 $$c©2016
001379609 300__ $$a1 online resource (181 pages) :$$billustrations
001379609 336__ $$atext$$btxt$$2rdacontent
001379609 337__ $$acomputer$$bc$$2rdamedia
001379609 338__ $$aonline resource$$bcr$$2rdacarrier
001379609 504__ $$aIncludes bibliographical references and index.
001379609 506__ $$aAccess limited to authorized users.
001379609 588__ $$aDescription based on print version record.
001379609 650_0 $$aCustomer services$$xQuality control.
001379609 650_0 $$aQuality control.
001379609 650_0 $$aIndustrial management.
001379609 655_0 $$aElectronic books
001379609 7001_ $$aMorales, Luis,$$eauthor.
001379609 7001_ $$aRanadive, Ulka,$$eauthor.
001379609 77608 $$iPrint version:$$aJarvis, Alka.$$tAchieving customer experience excellence through a quality management system.$$dMilwaukee, Wisconsin : ASQ Quality Press, c2016 $$z9780873899352 $$w(DLC) 2016020334
001379609 852__ $$bebk
001379609 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6356755$$zOnline Access
001379609 909CO $$ooai:library.usi.edu:1379609$$pGLOBAL_SET
001379609 980__ $$aBIB
001379609 980__ $$aEBOOK
001379609 982__ $$aEbook
001379609 983__ $$aOnline