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Table of Contents
Introduction: Why use consensus, when to use consensus
A step-by-step process for consensus
Attitudes and consensus
Your participation in the consensus process
When agreement cannot be reached
Structuring your meeting
The role of the group facilitator
Communication skills
Working with emotions
Conflict and problem solving
Techniques for group building
Adaptations of the process for special situations
Common problems: what to do about them.
A step-by-step process for consensus
Attitudes and consensus
Your participation in the consensus process
When agreement cannot be reached
Structuring your meeting
The role of the group facilitator
Communication skills
Working with emotions
Conflict and problem solving
Techniques for group building
Adaptations of the process for special situations
Common problems: what to do about them.