001384141 000__ 01996nam\a2200433\i\4500
001384141 001__ 1384141
001384141 003__ MiAaPQ
001384141 005__ 20220105003443.0
001384141 006__ m\\\\\o\\d\\\\\\\\
001384141 007__ cr\cn\nnnunnun
001384141 008__ 181009s2018\\\\enk\\\\\ob\\\\001\0\eng\d
001384141 020__ $$z9781472572585
001384141 020__ $$a9781472572592 (e-book)
001384141 035__ $$a(MiAaPQ)EBC5517291
001384141 035__ $$a(Au-PeEL)EBL5517291
001384141 035__ $$a(OCoLC)1054048173
001384141 040__ $$aMiAaPQ$$beng$$erda$$epn$$cMiAaPQ$$dMiAaPQ
001384141 050_4 $$aHF5415.5$$b.P465 2018
001384141 0820_ $$a658.8/12$$223
001384141 1001_ $$aPenin, Lara,$$eauthor.
001384141 24513 $$aAn introduction to service design :$$bdesigning the Invisible /$$cby Lara Penin.
001384141 264_1 $$aLondon, UK :$$bBloomsbury,$$c2018.
001384141 300__ $$a1 online resource (344 pages).
001384141 336__ $$atext$$btxt$$2rdacontent
001384141 337__ $$acomputer$$bc$$2rdamedia
001384141 338__ $$aonline resource$$bcr$$2rdacarrier
001384141 504__ $$aIncludes bibliographical references and index.
001384141 5050_ $$aIntroduction -- Defining services -- The service economy -- Digital services -- Services for public interest -- The politics of service design -- Designing for services -- Getting started in the service design process -- Research and analysis -- Generating service design concepts -- Prototyping, testing, iterating -- Implementing and evaluating services -- Service design core capabilities.
001384141 506__ $$aAccess limited to authorized users.
001384141 588__ $$aDescription based on print version record.
001384141 650_0 $$aCustomer services.
001384141 650_0 $$aService industries.
001384141 655_0 $$aElectronic books
001384141 77608 $$iPrint version:$$aPenin, Lara.$$tIntroduction to service design : designing the Invisible.$$dLondon, UK : Bloomsbury, 2018 $$z9781472572585 $$w(DLC) 2017022582
001384141 852__ $$bebk
001384141 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5517291$$zOnline Access
001384141 909CO $$ooai:library.usi.edu:1384141$$pGLOBAL_SET
001384141 980__ $$aBIB
001384141 980__ $$aEBOOK
001384141 982__ $$aEbook
001384141 983__ $$aOnline