@article{1387466,
      note = {Originally published under the title: Workflow management  : modellen, methoden en systemen, 1997, by Academic  Service.},
      author = {Aalst, Wil van der. and Hee, Kees Max van,},
      url = {http://library.usi.edu/record/1387466},
      title = {Workflow management : models, methods, and systems /},
      publisher = {MIT Press,},
      abstract = {This book offers a comprehensive introduction to workflow  management, the management of business processes with  information technology. By defining, analyzing, and  redesigning an organization's resources and operations,  workflow management systems ensure that the right  information reaches the right person or computer  application at the right time. The book provides a basic  overview of workflow terminology and organization, as well  as detailed coverage of workflow modeling with Petri nets.  Because Petri nets make definitions easier to understand  for nonexperts, they facilitate communication between  designers and users. The book includes a chapter of case  studies, review exercises, and a glossary. A special Web  site developed by the authors, www.workflowcourse.com,  features animation, interactive examples, lecture  materials, exercises and solutions, relevant links, and  other valuable resources for the classroom.},
      recid = {1387466},
      pages = {1 online resource (xvi, 368 pages) :},
      address = {Cambridge, Mass. :},
      year = {2002},
}