001388744 000__ 04398cam\\2200841\a\4500 001388744 001__ 1388744 001388744 003__ OCoLC 001388744 005__ 20220217003120.0 001388744 008__ 080729s2009\\\\njua\\\\\b\\\\001\0\eng\\ 001388744 010__ $$a2008033213 001388744 019__ $$a1100348723$$a1125019633$$a1156024592$$a1166843559 001388744 020__ $$a9780471698685$$q(cloth) 001388744 020__ $$a0471698687$$q(cloth) 001388744 0243_ $$a9780471698685 001388744 035__ $$a(OCoLC)239232250 001388744 040__ $$aDLC$$beng$$cDLC$$dBAKER$$dC#P$$dYDXCP$$dBWX$$dCDX$$dTSU$$dDEBBG$$dDEBSZ$$dCOU$$dMOL$$dBDX$$dFER$$dKMS$$dOCLCF$$dOCLCA$$dOCLCQ$$dWIC$$dOCLCQ$$dS3O$$dOCLCQ$$dERL$$dMNA$$dEIS$$dOCLCO$$dI8M$$dCSO$$dOCLCO$$dOCLCA$$dRIU$$dOCLCO$$dEQF$$dOCLCO$$dVGM$$dNJK$$dOCLCQ$$dCSA$$dCSJ$$dNJR$$dOCLCO$$dDHA$$dOCLCO$$dCNDGS$$dOCLCO$$dMNS$$dOCLCQ$$dCRC$$dOCLCO$$dOCLCQ$$dOCLCO$$dCNO$$dOCLCO$$dWID$$dMNI$$dYCP$$dCPS$$dOCLCO$$dOCLCA$$dOCLCQ$$dOCLCO$$dAU@$$dOCLCO$$dWYU$$dOCLCO$$dUKMGB$$dOCLCQ$$dOCLCO$$dLVT$$dOCLCO$$dOCL$$dOCLCQ$$dOCLCO$$dUKUSW$$dOCLCQ$$dOCLCA$$dOCLCO$$dISE 001388744 049__ $$aISEA 001388744 05000 $$aHM538$$b.D55 2009 001388744 08200 $$a300.72/3$$222 001388744 1001_ $$aDillman, Don A.,$$d1941- 001388744 24510 $$aInternet, mail, and mixed-mode surveys :$$bthe tailored design method. 001388744 250__ $$a3rd ed. /$$bDon A. Dillman, Jolene D. Smyth and Leah Melani Christian. 001388744 260__ $$aHoboken, N.J. :$$bWiley & Sons,$$c©2009. 001388744 300__ $$axii, 499 pages :$$billustrations ;$$c25 cm 001388744 336__ $$atext$$btxt$$2rdacontent 001388744 337__ $$aunmediated$$bn$$2rdamedia 001388744 338__ $$avolume$$bnc$$2rdacarrier 001388744 500__ $$aRevised edition of: Mail and internet surveys / Don A. Dillman. 2nd ed. c2007. 001388744 504__ $$aIncludes bibliographical references (pages 458-475) and index. 001388744 5050_ $$aTurbulent times for survey methodology -- The tailored design method -- Coverage and sampling -- The basics of crafting good questions -- Constructing open- and closed-ended questions -- From questions to a questionnaire -- Implementation procedures -- When more than one survey mode is needed -- Longitudinal and internet panel surveys -- Customer feedback surveys and alternative delivery technologies -- Effects of sponsorship and the data collection organization -- Surveying businesses and other establishments -- Coping with uncertainty. 001388744 520__ $$aNow thoroughly updated and revised with information about all aspects of survey research, Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method, Third Edition provides professionals with practical "how-to" guidelines--grounded in the most current research--on optimally using the internet, mail, and phone channels to their best advantage. Featuring expanded coverage of online surveys, recognized leaders in the field--author Don Dillman and coauthors Jolene Smyth and Leah Christian--show you: Strategies and tactics for determining the needs of a given survey, how to design it, and how to effectively administer it; how and when to use mail, telephone, and internet surveys to your maximum advantage; proven techniques to increase response rates; guidance on how to obtain high-quality feedback from mail, electronic, and other self-administered surveys; direction on how to construct effective questionnaires, including consideration of layout; the effects of sponsorship on the response rates of surveys. A complete start-to-finish guide for every researcher to successfully plan and conduct internet, mail, and telephone surveys, this book presents a review of survey research methods, equipping the reader to increase the validity and reliability, as well as response rates, of your surveys. 001388744 61027 $$aAtarazanas$$gValencia$$2gnd$$0(DE-588)16284686-1 001388744 650_0 $$aSocial surveys. 001388744 650_0 $$aQuestionnaires. 001388744 65012 $$aData Collection$$0(DNLM)D003625 001388744 65012 $$aSurveys and Questionnaires$$0(DNLM)D011795 001388744 650_7 $$aQuestionnaires.$$2fast$$0(OCoLC)fst01085691 001388744 650_7 $$aSocial surveys.$$2fast$$0(OCoLC)fst01123390 001388744 650_7 $$aE-Mail$$2gnd$$0(DE-588)4191427-2 001388744 650_7 $$aSchriftliche Umfrage$$2gnd$$0(DE-588)4485766-4 001388744 650_7 $$aUmfrage$$2gnd$$0(DE-588)4005227-8 001388744 650_7 $$aSamhällsvetenskaplig forskning$$xmetodik.$$2sao 001388744 650_7 $$aSociologisk metod.$$2sao 001388744 650_7 $$aUrvalsundersökningar.$$2sao 001388744 650_7 $$aDatainsamling.$$2sao 001388744 650_7 $$aMätmetoder.$$2sao 001388744 650_7 $$aKognition.$$2sao 001388744 650_7 $$aInternet$$2gnd$$0(DE-588)4308416-3 001388744 655_7 $$aQuestionnaires.$$2fast$$0(OCoLC)fst02003535 001388744 655_7 $$aQuestionnaires.$$2lcgft 001388744 7001_ $$aSmyth, Jolene D. 001388744 7001_ $$aChristian, Leah Melani. 001388744 7001_ $$aDillman, Don A.,$$d1941-$$tMail and internet surveys. 001388744 77608 $$iOnline version:$$aDillman, Don A., 1941-$$tInternet, mail, and mixed-mode surveys.$$b3rd ed.$$dHoboken, N.J. : Wiley & Sons, ©2009$$w(OCoLC)608479315 001388744 852__ $$bgen$$hHM538$$i.D55 2009 001388744 909CO $$ooai:library.usi.edu:1388744$$pGLOBAL_SET 001388744 980__ $$aBOOK 001388744 980__ $$aBIB