@article{1389139, author = {Anderson, Larry, and Fleming, Dan, and Hamilton, Bruce, and Wardwell, Pat,}, url = {http://library.usi.edu/record/1389139}, title = {Continuous improvement : seek perfection, assure quality at its source, embrace scientific thinking, focus on process, and improve flow & pull /}, doi = {https://doi.org/10.4324/9781003216698}, recid = {1389139}, pages = {1 online resource :}, }