TY - GEN T1 - Keep your customers :how to stop customer turnover, improve retention and get lucrative, long-term loyalty / AU - Cudby, Ali, CN - HF5415.5 ID - 1396635 KW - Customer relations KW - Customer loyalty. TI - Keep your customers :how to stop customer turnover, improve retention and get lucrative, long-term loyalty / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6448313 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6448313 ER -