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Table of Contents
PART I. Resilience as Competitive Strategy
1. Embracing Change
2. From Risk to Resilience.
Resilience In Action: Entergy and Swiss Re
3. Systems Thinking
-Resilience In Action: Applications of Systems Thinking
4. The Resilient Enterprise
PART II. Practicing Enterprise Resilience
5. Generating Business Value
6. Resilience in Supply Chain Management
-Resilience In Action: Assuring Continuity at L Brands
7. Resilience in Environmental Management
-Resilience In Action: Dow Chemical
8. Organizational Resilience
-Resilience In Action: Emergency Response at American Electric Power
9. Tools for Managing Resilience
-Resilience In Action: Crisis Management at IBM
PART III. Designing Resilient Systems
10. Design for Resilience
11. Connecting With Broader Systems
-Resilience In Action: IBM And Smarter Cities
12. Looking Ahead: From Resilience To Sustainability.
1. Embracing Change
2. From Risk to Resilience.
Resilience In Action: Entergy and Swiss Re
3. Systems Thinking
-Resilience In Action: Applications of Systems Thinking
4. The Resilient Enterprise
PART II. Practicing Enterprise Resilience
5. Generating Business Value
6. Resilience in Supply Chain Management
-Resilience In Action: Assuring Continuity at L Brands
7. Resilience in Environmental Management
-Resilience In Action: Dow Chemical
8. Organizational Resilience
-Resilience In Action: Emergency Response at American Electric Power
9. Tools for Managing Resilience
-Resilience In Action: Crisis Management at IBM
PART III. Designing Resilient Systems
10. Design for Resilience
11. Connecting With Broader Systems
-Resilience In Action: IBM And Smarter Cities
12. Looking Ahead: From Resilience To Sustainability.