TY - GEN AU - Hommel, Erik, AU - Murray, Joseph, AU - Shaughnessy, Brian P., CN - HF5415.5 ET - Second edition. ID - 1401422 KW - Customer relations LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4662979 N1 - Includes index. SN - 9781783281466 (e-book) T1 - Using CiviCRM :develop and implement a fully-functional, systematic CRM plan with CiviCRM / TI - Using CiviCRM :develop and implement a fully-functional, systematic CRM plan with CiviCRM / UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4662979 ER -