@article{1404343, author = {Nelson, Harold G., and Stolterman, Erik,}, url = {http://library.usi.edu/record/1404343}, title = {The design way : intentional change in an unpredictable world /}, publisher = {The MIT Press,}, recid = {1404343}, pages = {1 online resource (xiv, 282 pages) :}, address = {Cambridge, Massachusetts :}, year = {2012}, }