@article{1408875,
      author = {Birnbaum, Robert.},
      url = {http://library.usi.edu/record/1408875},
      title = {Management fads in higher education : where they come  from, what they do, why they fail /},
      publisher = {Jossey-Bass,},
      recid = {1408875},
      pages = {xxii, 287 pages ;},
      address = {San Francisco :},
      year = {2000},
}