TY - BOOK N2 - "In 1987, the U.S. Congress established the Malcolm Baldrige National Quality Award program to raise awareness about the importance of quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive, long-term, systematic improvement effort. The book profiles six unique institutions that have successfully implemented these criteria: the Montfort College of Business at the University of Northern Colorado, National University, New Mexico State University-Carlsbad, Northwest Missouri State University, University of Wisconsin-Stout, and Western Wisconsin Technical College. The University of Wisconsin-Stout was the first higher education institution to win the Baldrige Award in 2001, and has since worked with educational institutions in 39 states and 25 countries that are interested in implementing quality improvement through the application of the Baldrige criteria. This book will appeal to academic administrators at all levels and at all types of institutions who are interested in applying a systematic approach to leadership, quality improvement, and change management within their institutions"--Unedited summary from book cover. AB - "In 1987, the U.S. Congress established the Malcolm Baldrige National Quality Award program to raise awareness about the importance of quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive, long-term, systematic improvement effort. The book profiles six unique institutions that have successfully implemented these criteria: the Montfort College of Business at the University of Northern Colorado, National University, New Mexico State University-Carlsbad, Northwest Missouri State University, University of Wisconsin-Stout, and Western Wisconsin Technical College. The University of Wisconsin-Stout was the first higher education institution to win the Baldrige Award in 2001, and has since worked with educational institutions in 39 states and 25 countries that are interested in implementing quality improvement through the application of the Baldrige criteria. This book will appeal to academic administrators at all levels and at all types of institutions who are interested in applying a systematic approach to leadership, quality improvement, and change management within their institutions"--Unedited summary from book cover. T1 - Quality and performance excellence in higher education :Baldrige on campus / DA - ©2005. CY - Bolton, Mass. : AU - Sorensen, Charles W. AU - Furst-Bowe, Julie A. AU - Moen, Diane M. CN - LB2341 CN - LB2341 PB - Anker Pub., PP - Bolton, Mass. : PY - ©2005. ID - 1408880 KW - Universities and colleges KW - Total quality management in higher education KW - Malcolm Baldrige National Quality Award. KW - Qualité totale dans l'enseignement supérieur KW - Malcolm Baldrige National Quality Award. KW - Malcolm Baldrige National Quality Award. KW - Total quality management in higher education. KW - Universities and colleges SN - 1882982800 SN - 9781882982806 SN - 1882982797 SN - 9781882982790 TI - Quality and performance excellence in higher education :Baldrige on campus / ER -