TY  - GEN
T1  - The Janus face of customer service /
AU  - Kitchen, Philip J.,
AU  - Taylor, Charles R.,
VL  - Volume 54 number 10
CN  - HF5415.5
ID  - 1411751
KW  - Customer services.
TI  - The Janus face of customer service /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6478158
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6478158
ER  -