@article{1413492,
      recid = {1413492},
      author = {Gehl, Robert W., and Lawson, Sean T.,},
      title = {Social engineering : how crowdmasters, phreaks, hackers,  and trolls created a new form of manipulative communication  /},
      pages = {1 online resource.},
      abstract = {"From the phone phreaks of the 1970s to Anonymous, how how  hackers deploy persuasion, helpfulness, manipulation, and  deception to gain access to sensitive information"--},
      url = {http://library.usi.edu/record/1413492},
}