@article{1413981,
      author = {Bisognano, Maureen A. and Kenney, Charles.},
      url = {http://library.usi.edu/record/1413981},
      title = {Pursuing the triple aim : seven innovators show the way to  better care, better health, and lower costs /},
      publisher = {Jossey-Bass,},
      recid = {1413981},
      pages = {1 online resource (xvii, 327 pages).},
      address = {San Francisco :},
      year = {2012},
}