Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird.
2000
R727 .B276 2000
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Details
Title
Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird.
Author
ISBN
9781119020318
1556482698 (pbk.)
9780787952518
1556482698 (pbk.)
9780787952518
Published
San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000]
Copyright
2000
Language
English
Description
1 online resource (179 pages) : illustrations.
Call Number
R727 .B276 2000
Dewey Decimal Classification
362.1/068
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
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