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001415018 020__ $$a9781119239826
001415018 020__ $$z9781119236252
001415018 035__ $$a(MiAaPQ)EBC7104495
001415018 035__ $$a(Au-PeEL)EBL7104495
001415018 040__ $$aMiAaPQ$$beng$$erda$$epn$$cMiAaPQ$$dMiAaPQ
001415018 050_4 $$aHF5415.5$$b.P458 2017
001415018 0820_ $$a658.8/12$$223
001415018 1001_ $$aPeppers, Don,$$eauthor.
001415018 24510 $$aManaging customer experience and relationships :$$ba strategic framework /$$cDon Peppers, Martha Rogers.
001415018 250__ $$aThird edition.
001415018 264_1 $$aHoboken, New Jersey :$$bWiley,$$c2017.
001415018 264_4 $$c2017
001415018 300__ $$a1 online resource (627 pages).
001415018 336__ $$atext$$2rdacontent
001415018 337__ $$acomputer$$2rdamedia
001415018 338__ $$aonline resource$$2rdacarrier
001415018 500__ $$aIncludes indexes.
001415018 506__ $$aAccess limited to authorized users.
001415018 588__ $$aDescription based on print version record.
001415018 650_0 $$aConsumers' preferences.
001415018 650_0 $$aCustomer relations$$xManagement.
001415018 650_0 $$aInformation storage and retrieval systems$$xMarketing.
001415018 650_0 $$aRelationship marketing.
001415018 655_0 $$aElectronic books
001415018 7001_ $$aRogers, Martha,$$d1952-$$eauthor.
001415018 77608 $$iPrint version:$$aPeppers, Don.$$tManaging customer experience and relationships : a strategic framework.$$bThird edition.$$dHoboken, New Jersey : Wiley, c2017 $$z9781119236252 $$w2016023735
001415018 852__ $$bebk
001415018 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=7104495$$zOnline Access
001415018 909CO $$ooai:library.usi.edu:1415018$$pGLOBAL_SET
001415018 980__ $$aBIB
001415018 980__ $$aEBOOK
001415018 982__ $$aEbook
001415018 983__ $$aOnline