@article{1416282,
      author = {Yarn, Douglas H.},
      url = {http://library.usi.edu/record/1416282},
      title = {Dictionary of conflict resolution /},
      publisher = {Jossey-Bass,},
      recid = {1416282},
      pages = {1 online resource (1629 entries) :},
      address = {San Francisco [Calif.] :},
      year = {1999},
}