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001417739 008__ 110303s2011\\\\caua\\\\ob\\\\001\0\eng\d
001417739 010__ $$z  2011009393
001417739 020__ $$z9781605099750 (pbk. : alk. paper)
001417739 020__ $$z9781605099774 (e-book)
001417739 020__ $$z9781605099767 (e-book)
001417739 035__ $$a(MiAaPQ)EBC693925
001417739 035__ $$a(Au-PeEL)EBL693925
001417739 035__ $$a(CaPaEBR)ebr10471871
001417739 035__ $$a(CaONFJC)MIL311517
001417739 035__ $$a(OCoLC)726734925
001417739 040__ $$aMiAaPQ$$cMiAaPQ$$dMiAaPQ
001417739 050_4 $$aHF5415.5$$b.B43835 2011
001417739 08204 $$a658.8/12$$222
001417739 1001_ $$aBell, Chip R.
001417739 24510 $$aWired and dangerous :$$bhow your customers have changed and what to do about it /$$cChip R. Bell, John R. Patterson.
001417739 260__ $$aSan Francisco :$$bBerrett-Koehler Publishers,$$cc2011.
001417739 300__ $$a1 online resource (vii, 248 pages ) :$$billustrations
001417739 336__ $$atext$$2rdacontent
001417739 337__ $$acomputer$$2rdamedia
001417739 338__ $$aonline resource$$2rdacarrier
001417739 504__ $$aIncludes bibliographical references and index.
001417739 5050_ $$apt. 1. The situation -- pt. 2. The resolution -- pt. 3. Suggestions for partnering with customers.
001417739 506__ $$aAccess limited to authorized users.
001417739 650_0 $$aCustomer relations.
001417739 650_0 $$aCustomer services.
001417739 650_0 $$aCustomer loyalty.
001417739 650_0 $$aInternet.
001417739 655_0 $$aElectronic books
001417739 7001_ $$aPatterson, John R.$$q(John Rice),$$d1951-
001417739 852__ $$bebk
001417739 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=693925$$zOnline Access
001417739 909CO $$ooai:library.usi.edu:1417739$$pGLOBAL_SET
001417739 980__ $$aBIB
001417739 980__ $$aEBOOK
001417739 982__ $$aEbook
001417739 983__ $$aOnline