@article{1418612,
      recid = {1418612},
      author = {Taylor, Phil, and Byford, Robert, and Moore, Sian, and  Hendy, John QC, and Holey, Duncan, and McCluskey, Len,},
      title = {Cabin crew conflict : the British Airways dispute 2009-11  /},
      pages = {1 online resource (225 pages).},
      url = {http://library.usi.edu/record/1418612},
}