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Foreword / Molly Corbett Broad
Introduction / Diana G. Oblinger
The knowledge economy : challenges and opportunities for American higher education / Paul E. Lingenfelter
The questions we need to ask first : setting priorities for higher education in our technology-rich world / Debra Humphreys
IT as a game changer / Diana G. Oblinger
From metrics to analytics, reporting to action : analytics' role in changing the learning environment / Linda Baer and John Campbell
IT innovations and the nontraditional learner / Pamela Tate and Rebecca Klein-Collins
Why openness in education? / David Wiley and Cable Green
Early days of a growing trend : nonprofit/for-profit academic partnerships in higher education / Daniel Pianko and Josh Jarrett
Scaling up : four ideas to increase college completion / Vernon C. Smith
Western Governors University / Robert W. Mendenhall
University of Phoenix / William (Bill) Pepicello
SUNY Empire State College : a game changer in open learning / Meg Benke, Alan Davis, and Nan L. Travers
Athabasca University : Canada's Open University / Dietmar Kennepohl, Cindy Ives, and Brian Stewart
Providing quality higher education for adults / Susan C. Aldridge
University of the People / Shai Reshef
The open learning initiative : enacting instruction online / Ross Strader and Candace Thille
The postmodality era : how 'online learning' is becoming 'learning' / Thomas B. Cavanagh
Going the distance : outsourcing online learning / Susan E. Metros and Joan Falkenberg Getman
Case Studies.

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