TY  - GEN
T1  - Encounters at the counter :the organization of shop interactions /
AU  - Fox, Barbara,
AU  - Mondada, Lorenza,
AU  - Sorjonen, Marja-Leena,
CN  - HF5415.32
ID  - 1430642
KW  - Consumer behavior.
KW  - Business communication.
KW  - Interpersonal communication.
KW  - Customer relations
KW  - Retail trade
SN  - 9781009216012
SN  - 1009216015
SN  - 9781009216005
SN  - 1009216007
TI  - Encounters at the counter :the organization of shop interactions /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=7186359
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=7186359
ER  -