TY  - GEN
N2  - This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
DO  - 10.1007/978-3-030-56282-3
DO  - doi
AB  - This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
T1  - Service design capabilities /
DA  - [2021]
CY  - Cham :
AU  - Morelli, Nicola.
AU  - Götzen, Amalia de.
AU  - Simeone, Luca.
VL  - v. 10
CN  - QA76.9.S88
PB  - Springer,
PP  - Cham :
PY  - [2021]
ID  - 1430852
KW  - System design.
KW  - Conception de systèmes.
SN  - 9783030562823
SN  - 3030562824
SN  - 9783030562830
SN  - 3030562832
SN  - 9783030562847
SN  - 3030562840
TI  - Service design capabilities /
LK  - https://link.springer.com/10.1007/978-3-030-56282-3
UR  - https://link.springer.com/10.1007/978-3-030-56282-3
ER  -