@article{1431074, recid = {1431074}, author = {Mitroff, Ian I., and Kilmann, Ralph H.,}, title = {The psychodynamics of enlightened leadership : coping with chaos /}, pages = {1 online resource (xiii, 86 pages) :}, abstract = {This open access book provides a comprehensive look at the pluses and minuses of leadership in times of an unparalleled crisis, such as the COVID-19 global pandemic. It examines the COVID-19 crisis in terms of psychodynamics, crisis management, and especially from the standpoint of complex, messy systems. It analyses how leaders need to think and act differently to cope better with--unfortunately not prevent--future crises.}, url = {http://library.usi.edu/record/1431074}, doi = {https://doi.org/10.1007/978-3-030-71764-3}, }