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001431548 001__ 1431548
001431548 003__ OCoLC
001431548 005__ 20230308003241.0
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001431548 008__ 221008s2022\\\\sz\a\\\\ob\\\\001\0\eng\d
001431548 020__ $$a9783030946067$$q(electronic bk.)
001431548 020__ $$a3030946061$$q(electronic bk.)
001431548 020__ $$z9783030946050
001431548 0247_ $$a10.1007/978-3-030-94606-7$$2doi
001431548 035__ $$aSP(OCoLC)1347023756
001431548 040__ $$aEBLCP$$beng$$erda$$epn$$cEBLCP$$dGW5XE$$dYDX$$dOCLCF
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001431548 049__ $$aISEA
001431548 050_4 $$aHV1487.S62
001431548 08204 $$a362.60968$$223/eng/20221010
001431548 24500 $$aAge-inclusive ICT innovation for service delivery :$$ba developing country perspective /$$cVera Roos, Jaco Hoffman, editors.
001431548 264_1 $$aCham :$$bSpringer,$$c[2022]
001431548 264_4 $$c©2022
001431548 300__ $$a1 online resource (xxii, 257 pages) :$$billustrations (chiefly color)
001431548 336__ $$atext$$btxt$$2rdacontent
001431548 337__ $$acomputer$$bc$$2rdamedia
001431548 338__ $$aonline resource$$bcr$$2rdacarrier
001431548 504__ $$aIncludes bibliographical references and index.
001431548 5058_ $$aIntro -- Preface -- Chapter Outline -- Acknowledgements -- Contents -- About the Authors -- List of Figures -- List of Tables -- Part I: Context and Project Background -- Chapter 1: ``Leapfrog Technology:́́ Locating Older (South) Africans at the ICT Interface -- 1.1 Introduction -- 1.2 Background Trends -- 1.2.1 Poverty, Unemployment, Illiteracy and Social Protection -- 1.2.2 Migration -- 1.2.3 HIV and AIDS -- 1.2.4 Rise in Non-Communicable Diseases -- 1.2.5 Families and Intergenerational Relations -- 1.3 Ageing in (South) Africa -- 1.3.1 Demographic Transition
001431548 5058_ $$a1.3.2 Epidemiological Transition -- 1.4 ICT Penetration in (South) Africa -- 1.5 Locating Older Persons at the ICT Interface -- 1.5.1 Key Cross-Cutting Strategic Considerations -- 1.5.2 Key Domains for Older Persons at the ICT Interface -- 1.6 Conclusion -- References -- Chapter 2: Municipal Service Delivery to Older Persons: Contextualizing Opportunities for ICT Interventions -- 2.1 Municipal Service Delivery for all Ages -- 2.2 A Law and Policy Framework that Protects, Enables, and Directs -- 2.2.1 International Policy Calling for Inclusivity at the Local Level
001431548 5058_ $$a2.2.2 A South African Law and Policy Framework that Protects the Vulnerable, Enables Action, and Directs those Responsible for... -- 2.3 Baseline Assessment of What Transpires in Relation to Service Delivery -- 2.3.1 Perspectives of Local Government Officials -- 2.3.1.1 Method -- 2.3.1.2 Findings -- 2.3.2 Perspectives of Older Citizens -- 2.3.2.1 Method -- 2.3.2.2 Findings -- 2.4 Critical Reflections towards ICT Interventions -- 2.5 Conclusion -- References -- Chapter 3: Older South Africans ́Access to Service Delivery through Technology: A Process Overview -- 3.1 Introduction
001431548 5058_ $$a3.2 The Research Journey -- 3.3 Data-Collection Initiatives -- 3.3.1 Communities and Stakeholders in Context -- 3.3.1.1 Communities -- 3.3.1.2 Stakeholders -- 3.4 Self-Funded Study (2014)iGNiTe: Older Individuals ́Cell Phone Use and Intra/Intergenerational Networks -- 3.4.1 Questionnaire -- 3.4.2 Qualitative Data-Collection Methods -- 3.4.3 Older Individuals ́Participation -- 3.5 Funded Project (2017): we-DELIVER: Holistic Service Delivery to Older People by Local Government through ICT -- 3.5.1 Revised Questionnaire -- 3.5.2 Qualitative Data -- 3.5.3 Older Individuals ́Participation
001431548 5058_ $$a3.6 Approaches Adopted -- 3.7 Social Engagement Facilitation Strategies -- 3.7.1 Familiarity with Sociocultural Context -- 3.7.2 Dyads and Small Groups -- 3.7.3 Socializing -- 3.8 Dissemination -- 3.8.1 Older Persons -- 3.8.2 SALGA and Age-in-Action -- 3.8.3 Department of Public Service and Administration (DPSA) -- 3.9 Conclusion -- References -- Part II: Principles, Processes and Applications -- Chapter 4: Situationally and Relationally Guided Ethical Conduct for Researchers: A Community-Based Research Project to Design -- 4.1 The Dilemma of Conducting Community-Based Research Ethically from a Universalist Perspective
001431548 5060_ $$aOpen access$$5GW5XE
001431548 520__ $$aThis open access book presents a step-by-step journey to address the problem of ineffective service delivery by local government that led to the leveraging of new technology to benefit older individuals. Based in South Africa, this exploration is in one sense peculiar to its setting--developing country with huge inequalities--but the story goes beyond the immediate geographical setting of (South) Africa and transcends the temporal aspect of ICT technology. It reflects on older persons' participation, negotiation, and transition in the development of a technology artefact that offers the potential to access services and activities, and to participate in an inclusive society for all ages. This theme has wider resonance, and demonstrates a phenomenon witnessed in different ways and stages across the globe: cohorts of older persons negotiating waves of updated and new technologies. This edited volume details a workable, transdisciplinary and relational approach to 21st-century ICT innovation that helps create a technology artefact tailored for purpose. Worldwide, it is anticipated that care needs of older populations will outstrip available resources. Sub-Saharan Africa lacks relevant long-term care systems for older persons, and technology could play a crucial role in supporting families, communities and government in vital care management. This volume addresses, in three parts, the under-explored topic of age-inclusive ICT development and use in resource-poor countries. Part 1, Context and Project Background, sets out ICT service delivery to older persons globally and within South Africa, drawing on guiding legislative frameworks. It discusses the we-DELIVER project as an example of developing and applying age-inclusive technology in developing countries. Part 2, Principles, Process and Applications, proposes situationally and relationally informed ethical conduct in applying community-based research; the development of a questionnaire and application to present first-time baseline findings of older South Africans' cell phone use, highlighting its intergenerational facilitation. The development of the Yabelana (alluding to "sharing" ecosystem (consisting of a website, an app, and an unstructured supplementary service data (USSD) code) turned out to be a first of its kind: a digital self-sustaining technology artefact that serves as an eDirectory to provide information about local services or events for (but not exclusively) older individuals. Part 3, Critical Reflections and the Way Forward, considers the inclusion of marginalized older individuals and the future of ICT and cell phone technology to inform research, practice, and policy. This topical edited volume is of interest to social science researchers and students as well as policy makers and practitioners dealing with the life course, ageing and age care, intergenerational issues, technology, social policy, and social work.
001431548 588__ $$aDescription based upon print version of record.
001431548 650_0 $$aOlder people$$xServices for$$zSouth Africa.
001431548 650_0 $$aTechnology and state$$zSouth Africa.
001431548 650_0 $$aTechnology and older people$$zSouth Africa.
001431548 655_0 $$aElectronic books.
001431548 7001_ $$aRoos, Vera,$$eeditor.
001431548 7001_ $$aHoffman, Jaco,$$eeditor.
001431548 77608 $$iPrint version:$$aRoos, Vera$$tAge-Inclusive ICT Innovation for Service Delivery$$dCham : Springer International Publishing AG,c2022$$z9783030946050
001431548 852__ $$bebk
001431548 85640 $$3Springer Nature$$uhttps://link.springer.com/10.1007/978-3-030-94606-7$$zOnline Access$$91397441.2
001431548 909CO $$ooai:library.usi.edu:1431548$$pGLOBAL_SET
001431548 980__ $$aBIB
001431548 980__ $$aEBOOK
001431548 982__ $$aEbook
001431548 983__ $$aOnline
001431548 994__ $$a92$$bISE